Terms & Conditions
Last Modified: August 1st 2017
We are committed to protecting the privacy of all individuals using business.specialchem.com.
This policy explains how we use any personal information we collect from you through this website.
Collection of personal information
You can access most of the pages on the website without giving us your personal information. However, you may choose to provide us with your personal information on some pages of the website or to access specific information. For example when you complete an enquiry or a download form. When you submit personal information, you consent to our use of the information as set out in these terms and conditions.
Use of personal information
We shall use any personal information you give to us in accordance with these terms and conditions, and with any additional statements appearing on forms used for submitting your personal information. Your personal information is collected so that we can provide you with the benefits of receiving special offers and promotions on our products and services. Failure to provide requested personal information may result in us not being able to provide such benefits to you. We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so. In particular:
If you submit an enquiry, we shall use your personal information to administer and respond to your enquiry. Your enquiry will be responded to by the appropriate team. We shall securely store the information you supply and the response we provide. We may produce reports on the use of the contact form service to enable us to monitor and develop it. These reports will be based on anonymous data, which means that individuals will not be identified in the reports.
If you contact us through the website we shall use your details to reply to you. We try to respond to all feedback where a valid email address is included. If you make a comment or complaint about other aspects of our website or services, we may use your details to investigate your comments.
You can opt out of receiving promotional materials at any time by using the unsubscription link included at the bottom of each promotional email sent.